Common questions about our event hire services on Waiheke Island.
We primarily serve Waiheke Island and the wider Auckland region. Contact us to discuss your location and we'll let you know if we can accommodate your event.
We recommend booking as early as possible, especially for popular dates and large events. A minimum of 2-4 weeks notice is ideal, though we'll do our best to accommodate last-minute requests when possible.
Yes, we provide delivery and pickup services for all our equipment. Delivery and pickup arrangements will be discussed when you make your booking. Additional charges may apply depending on location and timing.
Cancellation policies vary depending on the timing and size of your event. Please contact us to discuss your specific situation. We understand that plans can change and will work with you to find a fair solution.
Yes, we can provide setup and breakdown services for your event. This can be arranged when you make your booking. Our team will ensure everything is set up perfectly for your occasion.
We accept various payment methods including bank transfer, credit card, and cash. Payment terms will be discussed when you confirm your booking. A deposit is typically required to secure your booking.
Absolutely! We encourage you to view our equipment before making a decision. Please contact us to arrange a viewing at a time that suits you.
Normal wear and tear is expected, but any significant damage will be charged at replacement cost. We'll discuss this with you when you make your booking and can provide insurance options if needed.
